Terms & privacy

Terms of Service

These Terms of Service (the “Terms”) are an agreement between Repcora Inc., a Delaware corporation (“Repcora,” “we,” “us,” or “our”), and the person or organization using Valira (“Customer,” “you,” or “your”). Valira is a product of Repcora Inc. By accessing or using Valira, you agree to these Terms.

1. Agreement and authority

If you use Valira for an organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the service.

2. The service

Valira is a sales management platform for managing business records and workflows, including opportunities, quotes, projects, orders, communications, automation, analytics, and related functions. Features, limits, support, and availability may vary by subscription plan. We may improve or modify the service over time. Any service-level commitment must be stated in a separate written agreement signed by Repcora.

3. Accounts and authorized users

You must provide accurate account information, keep credentials secure, and promptly notify us of suspected unauthorized access. You are responsible for activity by your authorized users and for ensuring that their use complies with these Terms.

4. Trials, subscriptions, and billing

• Trials are subject to the duration and limits shown when you enroll and may be changed or ended as permitted by law.
• Paid plans are priced in U.S. dollars, generally per licensed user per month, and may be offered month-to-month or with an annual commitment as displayed at purchase.
• Subscription charges, billing frequency, renewal timing, and any usage-based charges will be shown before purchase or in an order form.
• You authorize our payment provider to charge the payment method on file. Taxes are additional unless stated otherwise.
• Unless required by law or stated in an order form, fees are nonrefundable. You may manage renewal or cancellation through the customer portal, subject to the commitment selected at purchase.

5. Acceptable use

You may not use Valira to violate law or third-party rights; transmit malicious code; send unlawful or abusive communications; gain unauthorized access; interfere with the service; conduct security testing without written permission; reverse engineer the service except where law permits; resell or sublicense access unless authorized; or use the service to create a competing product through automated extraction or systematic copying.

6. Customer Data

“Customer Data” means information submitted to Valira by or for Customer. Customer retains ownership of Customer Data. Customer grants Repcora a limited right to host, process, transmit, display, and back up Customer Data as necessary to provide, secure, support, and improve the service and as otherwise instructed by Customer. Customer is responsible for having the rights and notices needed to provide Customer Data to us.

7. AI-assisted features

Valira may provide AI-assisted suggestions, summaries, classifications, or generated content. AI output may be incomplete or inaccurate and should be reviewed by a qualified person before use. You remain responsible for decisions and actions based on output. Do not use Valira’s AI output as the sole basis for decisions that produce legal or similarly significant effects for a person.

8. Ownership and feedback

Repcora and its licensors own Valira, including its software, design, documentation, and related intellectual property. These Terms grant only a limited, nonexclusive, nontransferable right to use the service during the subscription. If you provide feedback, you grant Repcora the right to use it without restriction or obligation.

9. Confidentiality and security

Each party will protect the other party’s nonpublic confidential information using reasonable care and use it only for the relationship contemplated by these Terms. Repcora maintains administrative, technical, and organizational safeguards designed to protect Customer Data, but no system is completely secure.

10. Third-party services

Valira may interoperate with services supplied by others. Your use of those services is governed by their terms, and Repcora is not responsible for third-party services outside our control.

11. Disclaimers

To the maximum extent permitted by law, Valira is provided “as is” and “as available.” Repcora disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, and uninterrupted or error-free operation. Valira is a business workflow tool and does not provide legal, tax, accounting, or financial advice.

12. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data. Except for payment obligations and liabilities that cannot legally be limited, each party’s total liability arising from these Terms will not exceed the amounts paid or payable to Repcora for Valira during the twelve months before the event giving rise to the claim.

13. Suspension and termination

You may stop using Valira at any time, but subscription commitments remain governed by the purchase terms. We may suspend or terminate access for material breach, nonpayment, security risk, unlawful conduct, or as reasonably necessary to protect the service or others. Following termination, access ends and Customer Data may be deleted after a reasonable export or retention period, subject to law and our backup practices.

14. Governing law and disputes

These Terms are governed by Delaware law, excluding conflict-of-law rules. Unless the parties agree otherwise in writing, disputes will be brought in the state or federal courts located in Delaware, and each party consents to their jurisdiction.

15. Changes and contact

We may update these Terms. If a change materially reduces your rights, we will provide reasonable notice through the service, by email, or on this page. Continued use after the effective date means you accept the updated Terms. Questions may be sent to support@valirasmp.com.

Privacy Notice

This Privacy Notice describes how Repcora Inc. collects, uses, and shares personal information through Valira, valirasmp.com, related customer portals, and support interactions.

1. Scope and roles

For account, website, commercial, and service-administration information, Repcora generally acts as the business or controller. For personal information contained in Customer Data, Repcora generally acts as a service provider or processor on behalf of the Customer, which decides why and how that information is used. Individuals should direct Customer Data requests to the relevant Customer.

2. Information we collect

• Account and company information: name, work email, company, role, plan, user count, authentication identifiers, and account settings.
• Customer Data: business contacts, organizations, products, quotes, projects, orders, files, communications, notes, and other information users enter or connect.
• Technical and usage information: device and browser details, IP address, logs, page and feature activity, diagnostics, and security events.
• Commercial and support information: subscription status, invoices, transaction identifiers, requests, correspondence, and feedback. Payment-card details are handled by Stripe and are not stored directly by Valira.

3. How we use information

We use personal information to provide and administer Valira; authenticate users; process subscriptions; deliver support; secure and troubleshoot the service; communicate about accounts and product updates; analyze and improve performance and usability; comply with law; enforce agreements; and protect Repcora, customers, users, and others.

4. How we disclose information

We may disclose information to the Customer that controls an account; to vendors that help operate Valira; when a user enables an integration; for legal compliance, safety, fraud prevention, or enforcement; in connection with a financing, merger, acquisition, reorganization, or sale of assets; or with consent. We do not sell personal information or share it for cross-context behavioral advertising.

Current service providers may include Cloudflare for delivery and security, Render and Amazon Web Services for application and infrastructure services, WorkOS for authentication, Stripe for billing, and Sanity for website content. Providers process information under their own contractual and security obligations.

5. Retention

We retain information for as long as needed to provide the service, maintain legitimate business and security records, satisfy legal obligations, resolve disputes, and enforce agreements. Retention varies by data type, account status, contractual instructions, and legal requirements. Backup copies may remain for a limited period after deletion.

6. Security and international processing

We use reasonable administrative, technical, and organizational safeguards. Information may be processed in the United States and other places where Repcora or its providers operate. Where required, we use appropriate contractual or legal mechanisms for international transfers.

7. Cookies and similar technologies

Valira and its service providers may use essential cookies and similar technologies for authentication, security, preferences, and reliable operation. If we add nonessential analytics or advertising technologies, we will update this notice and provide choices where required.

8. Privacy choices and rights

You may update certain account information in the service and manage billing through the customer portal. Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, and to appeal a denied request. To make a request concerning information Repcora controls, email support@valirasmp.com. We may verify your identity and may retain information where permitted or required by law.

9. Children

Valira is a business service and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes and contact

We may update this notice as Valira evolves. We will post the effective date and provide additional notice when required. Questions or privacy requests may be sent to Repcora Inc. at support@valirasmp.com. A business mailing address will be added before production checkout is enabled.